Shipping Information

Shipping & Delivery

All paid products are shipped out from our office within 3 days. If items in your order are out of stock, we will notify you by email.

THYINE.CO will not be able to ship orders to P.O Boxes. When checking out, please ensure that a residential or a business address is provided to ensure package arrives safely on time.

Once your order has been processed and dispatched, you will receive an email containing the tracking number of your package. This tracking number, or registered article (RA#) enables you to check the status of your package with the mail service provider, SingPost.

Please note that, THYINE.CO will not take responsibility on your country’s tax issue. Should your country’s custom office ask you for tax, it is your responsibility to pay the tax.

SINGAPORE ORDERS

Free delivery by registered post. Please note that items take 2-3 working days to arrive.

INTERNATIONAL ORDERS

An international shipping fee, depending on which country, will be charged. The international shipping fee is calculated according to the weight of the item. Items usually take 5-10 working days to arrive. THYINE.CO uses a local and dependable delivery service provided by SingPost. Please refer to the table below for the rate. 

Destination

Estimated Cost per item*^@

Zone 1

Malaysia & Brunei

$9.00

Zone 2

Countries in Asia & the Pacific

(except Australia, Japan & New Zealand)

$16.00

Zone 3

Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East.

$21.00

* Estimated weight of 500g per item. Note that cost varies with weight.

^ All rates refer to Singapore Currency (SGD).

@ Includes Registered Article Fee.