Terms and Conditions

TERMS AND CONDITIONS

The Website Owner, THYINE.CO, including subsidiaries and affiliates ("Website" or "Website Owner" or "we" or "us" or "our") provides the information contained on this website or any of the pages comprising the website ("website") to visitors ("visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website. By accessing to the website, you accept, without limitation or qualification, the Terms and Conditions stated.

INFORMATION ON WEBSITE

Whilst every effort is made to update the information contained on this website, neither THYINE.CO nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the website. THYINE.CO reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know. 

TRADEMARKS 

The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of the THYINE.CO. Nothing contained on this website should be construed as granting any licence or right to use any trademark without the prior written permission of the THYINE.CO.

EXTERNAL LINKS

External links may be provided for your convenience, but they are beyond the control of the THYINE.CO and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the THYINE.CO. Please contact us if you would like to link to this website or would like to request a link to your website. 

PUBLIC FORUMS AND USER SUBMISSIONS

THYINE.CO is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, blogs, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by THYINE.CO. THYINE.CO reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to-

5.1 defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties.

5.2 publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information.

 5.3 post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of THYINE.CO and/or a third party's computer system and/or network.

5.4 violate any copyright, trademark, other applicable Singapore or international laws or intellectual property rights of THYINE.CO or any other third party

5.5 submit contents containing marketing or promotional material which is intended to solicit business

USE OF THE WEBSITE

THYINE.CO does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Singapore). By accessing the website, you warrant and represent to THYINE.CO that you are legally entitled to do so and to make use of information made available via the website.

DISCLAIMER OF LIABLITY

THYINE.CO shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither THYINE.CO nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof. 

RETURN POLICY

We want all our customers to receive top quality goods so if you think there is a fault with an item you have received, other than those specified, please let us know straight away by contacting our Customer Care Team. We will aim to resolve any issue with a faulty item as quickly as possible but we need you to tell us as soon as you discover the fault so we can resolve the issue for you. Please include as many details as possible about the order and the problem with the goods and we will get an alternative sorted out for you.

We guarantee your satisfaction and if you are not happy with your purchase you can simple return and get refund or exchange to other items. Item must return within in 7 days after you received it and should be in original condition. No shipping fee is refundable in any circumstance. When you return item, we have to give you refund less shipping. When you exchange for size, you need to pay another shipping charge so please check size carefully.

Our inventory turns over rapidly, and we cannot hold items for international exchange. If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. Once we receive your return, we will process a refund for the cost of the returned item. Unfortunately, we cannot cover shipping costs for international exchanges except in cases where we have made an error.

Refunds are not available for sale items, including special event items. All items indicated as FINAL SALE are not eligible for a return or exchange. Please do not return sale items to us, they will be shipped back to the customer.

Please inform us through email at customerservice@thyine.co before shipping your return item(s). It is advisable to consult our staff with regards to your return items to ensure smooth transactions.

CUSTOM TAX

International orders can incur duties and taxes. Duties and taxes are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the Tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.